Privacy Policy
At SimpleFix, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
SimpleFix acts as the data controller in accordance with applicable data protection laws, including the GDPR.
Personal Information We Collect
We may collect personal information when you:
- Place an order
- Contact us
- Subscribe to our newsletter
- Create an account
This information may include:
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Order history
All payments are processed securely through trusted third-party payment providers. SimpleFix does not store or have access to your full payment details.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referral and website usage data
This information may be collected through cookies and similar technologies.
Marketing & SMS Communications
If you choose to subscribe, we may send:
- Promotional offers and discounts
- Product updates
- News and special announcements
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
How We Use Your Personal Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you regarding your orders
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with legal obligations
With your consent, we may also send promotional emails and marketing communications.
Sharing of Personal Information
We do not sell your personal information.
We may share your information with trusted third-party service providers, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and e-commerce providers
- Analytics and marketing partners
These providers only receive the information necessary to perform their services and are required to protect your data.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure the website functions properly
- Improve user experience
- Analyze website performance and usage
Where required by law, optional cookies will only be used with your consent.
Data Retention & Security
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights Under GDPR
If you are located in the EU/EEA, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain types of processing
- Request a copy of your data
You also have the right to lodge a complaint with your local data protection authority.
U.S. Privacy & Targeted Advertising Notice
If you are a resident of certain U.S. states, you may have additional privacy rights under applicable state privacy laws.
Depending on your location, these rights may include the ability to access, correct, delete, or request information about the personal data we collect and process.
To exercise any applicable privacy rights, please contact us through our Contact Us page on our website